Trading Guide
How to Deposit Crypto on Cointivo
Learn how to find your deposit address, transfer crypto from an external wallet or exchange, and understand network confirmation times.
March 13, 2026
Before You Start
To deposit crypto you need:
- A verified Cointivo account.
- Crypto in an external wallet or another exchange.
- A few minutes — blockchain confirmation takes time depending on the network.
Step 1 — Find Your Deposit Address
- Log in and go to Wallet → Deposit.
- Search for the coin you want to deposit (e.g. USDT, BTC, ETH).
- Select the network (e.g. TRC20, ERC20, BEP20 for USDT). This is critical — sending on the wrong network can result in permanent loss of funds.
- Copy your deposit address or scan the QR code.
Step 2 — Send From Your External Source
In your external wallet or exchange, initiate a withdrawal to the address you just copied. Double-check:
- The address matches exactly (all characters).
- You selected the same network on both sides.
- You are sending the correct coin.
Step 3 — Wait for Confirmations
Crypto transactions must be confirmed by the blockchain network before funds arrive in your Cointivo wallet. Typical wait times:
| Network | Typical Confirmations | Wait Time |
|---|---|---|
| Bitcoin (BTC) | 2 confirmations | ~20 min |
| Ethereum (ETH / ERC20) | 12 confirmations | ~3 min |
| Tron (TRC20) | 20 confirmations | ~1 min |
| BNB Smart Chain (BEP20) | 15 confirmations | ~1 min |
| Solana (SOL) | ~32 confirmations | ~15 sec |
Common Mistakes to Avoid
- 🚫 Wrong network: Sending ERC20 USDT to a TRC20 address — funds may be lost.
- 🚫 Sending a coin not listed: Only send coins supported by Cointivo.
- 🚫 Sending to a contract address: Always use your personal deposit address, not a smart contract.
How to Check Your Deposit Status
Go to Wallet → Transaction History. Each deposit shows its status: Pending, Confirming, or Completed. You can also click the transaction hash to view it on a block explorer.